Terms and Conditions
Welcome to the website of More Precious Than Rubies Counseling and Restoration, PLLC (“More Precious Than Rubies,” “we,” “us,” or “our”). By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.
Please read these Terms carefully before using our website.
1. Website Use
This website is provided for informational and educational purposes and to provide information about the counseling services offered by More Precious Than Rubies Counseling and Restoration, PLLC.
By using this website, you agree to use it only for lawful purposes and in a manner that does not violate these Terms or applicable federal, state, or local laws.
2. No Therapist-Client Relationship Through Website Use
Visiting this website, submitting a contact form, sending an email, requesting a consultation, or communicating through social media does not establish a therapist-client relationship with More Precious Than Rubies Counseling and Restoration, PLLC.
A therapist-client relationship is established only after the practice has completed its intake and onboarding process and formally accepted you as a client.
Information provided on this website should not be considered a substitute for professional mental health treatment or individualized medical or mental health advice.
3. No Emergency or Crisis Services Through the Website
This website and its contact forms are not intended for emergency or crisis situations.
Do not use email, website forms, social media, or other website communication methods to report an emergency or urgent mental health concern.
If you are experiencing an emergency or believe you are in immediate danger, call 911, go to the nearest emergency department, or call or text 988 to reach the Suicide & Crisis Lifeline.
4. Counseling Services
More Precious Than Rubies Counseling and Restoration, PLLC provides professional counseling and behavioral health services subject to availability, eligibility, clinical appropriateness, and applicable laws and regulations.
Services may include individual counseling, couples counseling, family counseling, and other behavioral health services offered by the practice.
Services may be provided through telehealth and, when available, in-person appointments.
5. Appointments and Consultations
Information regarding appointments, consultations, availability, fees, insurance participation, and services may change from time to time.
A consultation does not guarantee that the practice will accept you as a client.
The practice may determine that another provider or level of care is more appropriate for your needs.
6. Insurance and Payment
More Precious Than Rubies Counseling and Restoration, PLLC may accept certain insurance plans and may also offer self-pay services.
Insurance coverage is determined by your individual insurance plan. Verification of benefits does not guarantee payment by your insurance company.
You are responsible for understanding your insurance benefits and for any applicable deductibles, copayments, coinsurance, or other amounts not covered by your insurance.
Self-pay clients are responsible for payment according to the practice's current fee and payment policies.
7. Cancellation and Missed Appointments
Appointments may be subject to cancellation and missed-appointment policies established by the practice.
Any applicable cancellation or missed-appointment fee will be communicated to clients before services are provided.
Insurance generally does not cover missed-appointment or cancellation fees.
8. Telehealth
When telehealth services are provided, clients are responsible for participating from an appropriate location where they can maintain reasonable privacy and access a reliable internet connection and compatible device.
Telehealth services may be subject to applicable federal and state laws and professional licensing requirements.
Technical difficulties may occasionally interfere with telehealth services. If a connection cannot be maintained, the therapist may determine an appropriate alternative method of communication or reschedule the appointment.
9. Website Content
We make reasonable efforts to provide accurate and current information on this website. However, we do not guarantee that all website content will always be complete, accurate, current, or free from errors.
Website content may be changed, updated, or removed at any time without notice.
Information on this website is not intended to diagnose, treat, cure, or prevent any mental health condition or other medical condition.
10. Educational and Informational Content
Articles, blog posts, social media content, resources, and other educational materials provided by More Precious Than Rubies are intended for general informational purposes.
Educational content should not be considered individualized mental health advice or a substitute for consultation with a qualified healthcare professional.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, scheduling services, payment processors, telehealth platforms, social media websites, or other external resources.
These third-party services are operated independently from More Precious Than Rubies.
We do not control and are not responsible for the content, privacy practices, security, availability, or terms of third-party websites or services.
Your use of third-party websites is subject to the terms and policies of those providers.
12. Intellectual Property
Unless otherwise stated, the content of this website—including text, logos, graphics, photographs, designs, branding, written materials, and other original content—is owned by or licensed to More Precious Than Rubies Counseling and Restoration, PLLC.
You may view and use website content for personal, non-commercial purposes.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without prior written permission from More Precious Than Rubies Counseling and Restoration, PLLC.
13. User-Submitted Information
If you submit information through our website, you represent that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.
Please avoid submitting confidential or sensitive health information through general website forms unless specifically instructed to do so.
Information submitted through the website is handled according to our Privacy Policy and, when applicable, our Notice of Privacy Practices.
14. Privacy
Your use of this website is also subject to our Privacy Policy.
Our Privacy Policy explains how information collected through the website may be collected, used, and protected.
Clients should also review our Notice of Privacy Practices for information regarding protected health information and HIPAA.
[View Notice of Privacy Practices]
15. No Guarantee of Results
Counseling is a collaborative process, and individual outcomes vary.
More Precious Than Rubies Counseling and Restoration, PLLC does not guarantee any particular outcome, improvement, or result from counseling services.
Therapeutic progress may depend on numerous factors, including individual circumstances, participation in treatment, treatment goals, and factors outside the therapist's control.
16. Professional Boundaries and Scope of Services
Our practice provides counseling and behavioral health services within the scope of professional training, licensure, and applicable law.
More Precious Than Rubies Counseling and Restoration, PLLC does not provide FMLA paperwork, disability evaluations or documentation, or legal evaluations or documentation related to legal matters.
If a requested service falls outside our scope of practice, we may refer you to an appropriate professional or resource.
17. Prohibited Use
You agree not to use this website to:
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Violate any applicable law or regulation
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Attempt to gain unauthorized access to the website or its systems
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Interfere with the operation or security of the website
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Submit malicious code or harmful material
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Impersonate another person
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Use the website for fraudulent or unlawful purposes
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Collect information about other users without authorization
18. Disclaimer of Warranties
To the fullest extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
19. Limitation of Liability
To the fullest extent permitted by applicable law, More Precious Than Rubies Counseling and Restoration, PLLC and its owners, clinicians, employees, contractors, and representatives will not be liable for damages arising from your use of or inability to use this website or reliance on information contained on the website, except where such limitation is prohibited by law.
Nothing in these Terms is intended to limit liability that cannot legally be limited.
20. Indemnification
To the extent permitted by applicable law, you agree to hold harmless and indemnify More Precious Than Rubies Counseling and Restoration, PLLC and its owners, clinicians, employees, contractors, and representatives from claims, liabilities, damages, losses, or expenses arising from your unlawful or unauthorized use of the website or violation of these Terms.
21. Changes to These Terms
We may update these Terms and Conditions from time to time.
When changes are made, the “Last Updated” date at the top of this document will be updated.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
22. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles, except where federal law applies.
23. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
24. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and other applicable policies or agreements referenced on this website, constitute the terms governing your use of this website.
25. Contact Us
If you have questions regarding these Terms and Conditions, please contact:
More Precious Than Rubies Counseling and Restoration, PLLC
Contact: Temesha Clark
Email: support@rubiescounseling.com
Phone: 336-447-3757
More Precious Than Rubies Counseling and Restoration, PLLC
Effective Date: August 27, 2026
Last Updated: August 27, 2026
These Terms and Conditions are intended for general website use and should be reviewed by a qualified attorney before publication to ensure they appropriately address your specific practice, website, services, and North Carolina legal requirements.