Privacy Policy

More Precious Than Rubies Counseling and Restoration, PLLC (“More Precious Than Rubies,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through our website and services.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us electronically, or use our online services.

Website: [Insert Website URL]
Privacy Contact: support@rubiescounseling.com

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Your name
Email address
Telephone number
Information you provide through contact or consultation forms
Appointment or scheduling information
Billing or payment-related information
Information you voluntarily provide when communicating with our practice
Technical information such as your IP address, browser type, device information, and website usage information

Please do not submit sensitive medical or mental health information through a general website contact form unless specifically instructed to do so.

2. How We Use Your Information

We may use information collected through our website to:

Respond to inquiries and requests
Schedule consultations or appointments
Communicate with you regarding services
Provide information about our practice
Process payments when applicable
Improve our website and services
Maintain website security
Comply with applicable legal and regulatory requirements

If you become a client of More Precious Than Rubies Counseling and Restoration, information related to your treatment and protected health information may be subject to additional privacy protections under the Health Insurance Portability and Accountability Act (HIPAA) and applicable state and federal laws.

Our Notice of Privacy Practices explains how protected health information may be used and disclosed in connection with our healthcare services.

3. Protected Health Information and HIPAA

Information collected as part of providing behavioral health services may constitute Protected Health Information (PHI) under HIPAA.

This website Privacy Policy does not replace our Notice of Privacy Practices. Our Notice of Privacy Practices provides additional information about your rights and our responsibilities regarding PHI.

[Insert Link to HIPAA Notice of Privacy Practices]

4. Information You Submit Through the Website

If you voluntarily submit information through a contact form, consultation request, email, or other website feature, we may use that information to respond to your request.

Please be aware that general website forms and email should not be used for emergencies or crisis situations.

If you are experiencing an emergency or believe you may be in immediate danger, call 911 or go to the nearest emergency department. You may also call or text 988 to reach the Suicide & Crisis Lifeline.

Submitting information through this website does not establish a therapist-client relationship.

5. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use our website and to improve website functionality.

These technologies may collect information such as:

Pages visited
Time spent on the website
General geographic information
Device and browser information
How visitors arrived at our website

We may use third-party website providers and analytics services to assist with website operations and performance.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Third-Party Services

Our website may contain links to or integrate with third-party websites, platforms, scheduling services, payment processors, electronic health record systems, social media platforms, or other services.

Examples may include services used for:

Appointment scheduling
Electronic forms
Payment processing
Telehealth
Client communication
Website analytics
Advertising or marketing

These third-party services have their own privacy policies and terms. More Precious Than Rubies Counseling and Restoration, PLLC is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of any third-party service before providing information through those services.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect information submitted through our website and services from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

For this reason, we cannot guarantee the absolute security of information transmitted through the website.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal guardian involvement.

If you believe a child has provided personal information through our website without appropriate authorization, please contact us so that we can take appropriate steps.

9. Your Privacy Choices

Depending on the information involved and applicable law, you may have certain rights regarding your personal information, including the ability to:

Request information about how your data is used
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain marketing communications
Manage certain cookie or tracking preferences

Certain information may be retained when required for legal, regulatory, business, or healthcare-related purposes.

If you are a client, additional rights regarding your protected health information may apply under HIPAA and other applicable laws. Please refer to our Notice of Privacy Practices for additional information.

10. Marketing Communications

If you provide your contact information, we may use it to respond to your inquiry or communicate with you regarding services you have requested.

Where required by applicable law, we will obtain appropriate consent before sending certain marketing communications.

You may request to stop receiving non-essential marketing communications by contacting us or using the unsubscribe option included in applicable communications.

11. External Links

Our website may contain links to websites operated by third parties. These links are provided for convenience and informational purposes.

Once you leave our website, this Privacy Policy no longer governs your activity on the third-party website. We encourage you to review the privacy policy of each website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When changes are made, we will update the “Last Updated” date at the top of this policy. Your continued use of the website after changes are posted constitutes acknowledgment of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

More Precious Than Rubies Counseling and Restoration, PLLC
Privacy Contact: Temesha Clark
Email: support@rubiescounseling.com
Phone: 336-447-3757